Can you be more specific? At what point does it not start? Does it crash or just not start? Try running steam in administrator mode. You can also try disabling your anti virus too.
I've had some people reach out to me and tell me the lastest windows update is causing audio issues for some people. Here is an article on it. https://www.windowslatest.com/2019/09/12/windows-10-kb4515384-audio-issues/
Link us your steam profile and I will pass this on to the right dev. Thanks.
I'd suggest joining our discord and asking in our community server hub. This seems to be a common issue and there are no doubt some more technical things you need to do to see your server show up. Thanks. Here is the discord link.
This should have been fixed in yesterdays patch, June 22. Please make sure you have installed the patch.
This problem should be fixed as of the patch of June 22nd. Please make sure you installed the patch.
Hey thanks for posting the log. We will need some more information though. What is the error? And where? etc. Thanks
Unfortunately, there is nothing immediately obvious in your logs. What kind of things have you tried? The most obvious cause of crashes seems to be ragdolls and the cloth physics/ physx. Try turning these both off to see. Furthermore, what settings are you running the game on? Try lowering all the video settings besides resolution at once, and if the game doesnt crash, you can slowly turn the settings up, until the game crashes. This should isolate whatever is causing the crash. If the game crashes again even on low settings, we can try getting another log file and hope for something obvious.
Perhaps you could post a video on this? There are odd pings spikes, but I haven't seen anything on this level reported besides very isolated cases. If you do record a video, please let us see the scoreboard when the packet loss starts. So we can see the server location, number, number or players, etc. Thanks.
Hi there, go ahead and post the logs here if you can. Try to get the latest log after a crash.
I can't comment on ping issues. But on the fps side of things, Id suggest a simple reset to default settings just to make sure there's nothing odd going on. I've seen this help quite a few of the people who experienced sudden fps degradation.
I'd go ahead and reset to defaults, to give fresh start settings wise. I'd also still advise the lowering of rag dolls and possibly cloth, but test with fresh settings first and then alter other settings from there. I'm assuming you tweaked the ini's possibly, so also undo those changes. If these issues suddenly started, I am reasonably sure that just resetting the settings will fix it, as this has helped most of the similar complaints I have seen.
Hi there, You can message one of us directly on here, or better yet on Discord. Additionally, you can message one of our mods, who will let us know. We will need proof, of which gameplay footage, and from their perspective is the best. If you didn't manage that, footage from your side is ok too, depending on how obvious the hack is. Additionally, we will need their Steam ID. Thanks.
Hi, would you be able to test on mobile data at all? Or on another network potentially? Let me know how it goes if you can. Otherwise, I can say that we are investigating the issue.
Would you be able to test with mobile data at all? I'm not asking for you to play long like this, just long enough to join a server and see what happens, whether the error occurs or not, etc.
All we can do is really is try to troubleshoot or ask for logs, and try to investigate based off them. But logs are only so useful and often have generic errors.
Logs will be in 2 folders; Crashes, and Logs, both in the Saved folder at the above location, called Mordhau.txt. Please name them appropriately ex; Mordhau_Crashes.txt. You can use a site like pastebin to give us the logs. https://pastebin.com/
OK. What is your discord name? I can't find it
OK. What is your discord name? I can't find it
It's geach3d. Just @geach3d or message me if I'm online.
You can also use a site like pastebin to give us the logs https://pastebin.com/
I'd reset the settings to default to by deleting both the Intermediate and Saved folders, located in -C:Users:YourName:AppData:Local:Mordhau.
So start the game fresh and then we can get new logs if the game continues to crash.
Logs will be in 2 folders; Crashes, and Logs, both in the saved folder, at the above location, called Mordhau.txt. Please name them appropriately ex; Mordhau_Crashes.txt. You can use a site like pastebin to give us the logs https://pastebin.com/
Does this occur on private servers too? Do you manage to load in? Or never make it past the load in screen?
Where does it stop? Is there an error. The main reason I have seen is anti virus quarantining a file or two.
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