Mordhau
 marox — Project Lead
Project Lead
  • Likes received 6833
  • Date joined 25 Oct '15
  • Last seen 15h

Private Message

963 6833
  • 15h
 marox — Project Lead

@FoggyDewhurst said:
Well, my ban got revoked and I am very appreciative of that courtesy. Despite that, I'm playing it safe from this point forward and not touching this game again, as much as I enjoyed it. One game is not worth the risk of slander being attached to your Steam profile.

We are still tweaking our detection, but we're going to be playing it much more safe from here on, to prevent any further incidents like the current one. We make mistakes, but we always do everything we can to fix things as soon as possible. We've revoked bans automatically to most affected, leaving a handful of edge cases. Everyone that got in touch with us, we've cleared the issue up, there's absolutely no risk here. Apologies, but we simply cast too wide of a net with our initial ban wave, we've learned from that and adapted both our approach to detection as well as our way of acting upon that information.

963 6833
  • 13 May
 marox — Project Lead

It's only in the local game, where there's some discrepancies. The third person behavior is correct and is what you would get online.

963 6833
  • 13 May
 marox — Project Lead

@TheWombBroom729 said:
To ask an actual question, with my key now being revoked, was my purchase fraudulent??? Like I'm pretty sure I put real money on my card, then purchased 2 keys. Anyway, if I'm going to still have the game I'll gladly spend another 30 in store but Kinda sucks that its been taken away when others have not

Yes, keys purchased with fraudulent cards were revoked. We were quite careful with the revoking, but if you were somehow caught in this, apologies, but you have been refunded.

963 6833
  • 11 May
 marox — Project Lead

Check p.clothphysics in console, if that is 0 then cloth will be disabled, so make sure it is 1. Similarly, check r.skeletalmeshlodbias in console and make sure its 0.

963 6833
  • 1
  • 11 May
 marox — Project Lead

@horrorshow1984 said:
i can connect to servers again. apparently the patch managed to corrupt the installation for me.
here's what i did:
i uninstalled the game and reinstalled from a backup.
after installation and updates where done, i still had the same problem.
so i decided to validate the game cache despite it being a new installation with the latest updates.

validate game files via steam by right-clicking Mordhau -> Properties -> Local Files -> Verify Integrity Of Game Files
3 files were corrupt and were reacquired (a total of 10 KB).
just connected to a server and it worked. i'm stoked as f*! :)

please let me know if that also solves the problem for you guys, then we can edit the tread title to SOLVED for people googling for it. Thanks!

Did this also fix local matches for you?
Also, do you have a local server running when you're trying to join local matches? (I don't mean if you're trying to join the server, just if it's running)

963 6833
  • 11 May
 marox — Project Lead

@pappybagrumpy said:
I just wanted to make a clear thread about this, since I see this problem for myself and others in every official LA frontline server, but I don't see anyone talking about it (or at least in these specifics). I hope this helps and you are able to fix the issue soon.

We've known something was fishy about certain NA servers (not individual ones, but the regions) since we launched, it seems like a routing issue of sorts, we're going to be looking into it now that we've sorted the major launch issues (some fixes still coming).

963 6833
  • 11 May
 marox — Project Lead

@AzafTazarden said:
I keep getting kicked out of servers in between matches because it takes so long to load the server gets full before I join. For some reason there isn't slot reservation, which is kinda dumb, if someone loads the game faster than you you just don't get to play, even if you clicked to join first.

This is true and we messed this one up -- next patch it'll reserve it properly.

963 6833
  • 10 May
 marox — Project Lead

@DGT said:
Same issue here. Running 3 servers on linux, i can't join one of them. Commandline looks like this:
./MordhauServer-Linux-Shipping -server -log -Port=7777 -QueryPort=27115 -BeaconPort=15000

Make sure your beacon port is different for each server

963 6833
  • 10 May
 marox — Project Lead

Interesting, have you tried dragging the cheater to see how the auto parry reacts?

963 6833
  • 10 May
 marox — Project Lead

Since then we increased servers from 48p to 64p, which is probably causing the performance drop due to having to render/simulate more characters. Were you able to compare on 48p servers?

963 6833
  • 10 May
 marox — Project Lead

It's only around 150ms, so super brief, but enough to be helpful in some edge cases.

963 6833
  • 1
  • 10 May
 marox — Project Lead

Hi, changing between maps not reserving is known, we're fixing that :)
Regarding reserving the slot with a party: are you joining through matchmaking? If not, is it an official server?

963 6833
  • 10 May
 marox — Project Lead

@FinnTheHuman said:
wait, so literally EVERY copy you sold on your personal shop was refounded?

Pretty much, maybe 100-200 copies were not refunded, everyone that got a refund will have received an email from Gumroad.

963 6833
  • 10 May
 marox — Project Lead

@horrorshow1984 said:
it's not related to linux servers as this also happens on a windows machine in a local match with bots. it also has nothing to do with port 15000 since a local match won't even try connecting through my firewall. i understand that both issues with linux servers and missing port-forwarding on servers might result in the same error but it seems to be a general bug.

By local do you mean singleplayer/local play from the menu, or a server?

963 6833
  • 10 May
 marox — Project Lead

@Infravider.comDominicIllu said:
Alright, all I can say is that it must be something from Patch #3 to Patch #4. Something between that versions made the bug exist.

The server was not 100% stable in Patch #3 and did freeze some time too but not as often as it does now. It's unplayable.

If this also happened before, it's likely an issue specific to your setup, as we're not seeing this behavior elsewhere, so it might be hard for us to track down. :(

963 6833
  • 10 May
 marox — Project Lead

We're looking into it, not sure why this is happening only on some servers

963 6833
  • 9 May
 marox — Project Lead

@JokeCOTF said:

@marox said:

@Adesanay said:
How can I give my money back to you guys?

You can always grab a copy for a friend, or grab something from our apparel store :)

Marox do you know what the split was between Steam sales and the website sales? Is this a heavy hit? Like I said im gifting my friends with the refund I'm just worried this is gonna hurt you guys

It is a very small hit all in all, we've only sold around 2000 keys total. It could've been much worse, but luckily, it was fairly well contained. The fraudulent transactions were a tiny fraction of that only.

963 6833
  • 9 May
 marox — Project Lead

@Adesanay said:
How can I give my money back to you guys?

You can always grab a copy for a friend, or grab something from our apparel store :)

963 6833
 marox — Project Lead

This is an older post related to our previous webshop provider Gumroad. Our webshop is now managed by the Humble Store/Humble Widget, which has better provisions against fraud.

We have shut down our webshop for the time being, as we were being hit with a number of fraudulent transactions. The high profile release unfortunately garnered the attention of shady folk who likely wanted to resell keys. Luckily not many were stolen, as our shop was limited to only two thousand or so copies, the vast majority of which were legitimately purchased. However, as a result of the fraudulent transactions, our store provider Gumroad is issuing refunds to what appears to be EVERYONE who has purchased the game in an effort to protect themselves. This is out of our hands. We are going to revoke the truly fraudulent keys, but are not going to revoke those who have purchased them legitimately, even though Gumroad will refund your purchase regardless.

963 6833
  • 9 May
 marox — Project Lead

@Infravider.comDominicIllu said:
We just added -BeaconPort=XXXX to the start parameters with unique & open ports. We will look if that will fix the issue.

Should be unique ports, at the moment it doesn't handle the case of multiple servers on a single port correctly. Let me know if it works!