Mordhau
 Rou
  • Likes received 1
  • Date joined 23 Jul '19
  • Last seen 27 Aug '19

Private Message

4 1
  • 19 Aug '19
 Rou

@Jax said:
The reason before this is that our backend systems for progression are pretty broken - there's not much we can do to fix the current system, as it's just not designed for what we're telling it to do.

That being said, it's looking like the next update will most likely introduce a new backend system that will fix these problems and be much less prone to errors.

This is great and wonderful but what about those of us already affected by it? I can't imagine it would be too hard to adjust some rank on the backend, it's just a matter of someone stepping up to the customer service plate.

4 1
  • 29 Jul '19
 Rou

@Morger said:

@Jax said:
try verifying files on steam!

I have the same issue and have verified my files, reinstalled the game, and waited for 10 days. Nothing has worked.

Is there anything I can do?

^^^^^^^^This right here. I've been going at it probably over a week now. It's not fluctuating, it's fixed, and I've been leveling up since then. Went from 62 to 48 and I've been able to get it back to 52 since then.

4 1
  • 29 Jul '19
 Rou

I went from 62 to 48 about a week ago. It hasn't resolved and I've leveled up to 52 since then. What should I do when it doesn't fix itself over time?

4 1
  • 1
  • 23 Jul '19
 Rou

@Morger said:
Progression -
I'm not the first to talk about this, but I haven't seen anyone post a whole lot of detail about their situation, so here's a really detailed account of mine. Maybe you can compare it to yours or have some insight.

I was level 65 until about a week ago when I noticed my level fluctuating while playing; every match it would display a different level in the scoreboard, but in the menu it still displayed 65.

It started in the 30's and jumped to 51, which is the point that it started displaying the incorrect level in the main menu as well. I also leveled at this point, which the game told me was a 'level up' to 52 instead of 66. The same happened for levels 53 and 54, instead of 67 and 68.

It not only displays the wrong level, but the wrong amount of XP as well; I remember it being ~200,000 at level 65, but today it's at 160,000.

I've had the visual bug before, where it shows a different level in the scoreboard, but it never effected the display in the main menu or the XP. It also went away the same day, unlike this issue; It's been 5 days and it's looking like I'll just have to get used to it.

levels.png
As the picture above shows, I still have access to the locked 65 banner even though it displays a 54.

I also should note that on rare occasions, the scoreboard will display me in the 60's again- but at 63 or 62, and it will still say I'm in the 50's in the main menu. After a match of that, the display in scoreboard will go back to the 50's.

Another note is that at the moment that my level was locked at 51, I was also partied up with someone that was level 51- I don't know if there's correlation, but it's something.

At the time, I also had the Frankensteiner mod installed, but I had never heard of it causing issues before. In no other way have I altered any files.

I've already verified my files, done a full reinstall, and checked on multiple computers; No dice, it displays the wrong values no matter what.

I'm more worried about not getting unlocks than not showing the right level, but It's possible that it's still only a visual bug and that I can still unlock things on-time instead of having to redo my old levels. I'll find out soon.

It's scary to think that at any time while you're playing you can lose substantial progress and there's nothing you can do about it.

Does anybody know anything about this stuff? Has this happened to you before? Were the circumstances similar?

This, exactly, has happened to me, too. Though I was only rank 62-ish, I got knocked back down to 48 but still had my rank 60 profile banner and rank 50 gold. I ask around and I keep hearing it's a 'visual glitch' and that it'll 'fix itself' in time, but it feels like I've been playing like this for about a week now and have ranked up to 52 since then. I've tried validating the files and even reinstalling to no avail. I seem to remember firing up a BR match at one point and it displayed me at an even different rank, but it didn't stick.

edit: Looking back several pages over the last month many people have reported a similar issue and I've seen no response about it. We didn't loose the gold, but I have a feeling we're gonna take a fat one on the xp. Those 15 or so levels are gonna suck for the higher-ups.