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Constant crashing not sure what else to try

8 2
  • 27 May '19
 LouSassol

Sometimes it's 5 minuets into a game, sometimes it's 2 hours into playing. At some point, my game will freeze, the audio will continue, and the game will eventually close to the desktop after about 45 seconds. No error message, no pop ups or anything. I have tried multiple things including :

Capping FPS to 60
Turning FOV down to 80
Trying with Vsync on and off
Reinstalling
Verifying game cache
Window mode
Turned all settings to low
Rag dolls off
Updated all drivers

My specs are decent
i7 4790k
Nvidia Geforce 970
16 MB Ram
SSD

What else can I do? I am stuck. I LOVE this game, but having to continually restart and losing out on match exp and gold is making it hard.

Thanks!

8 2
  • 27 May '19
 LouSassol

Still getting random freezes every time I try and play. Please.. I just wanna jam out on this game, but I can't!

8 2
  • 28 May '19
 LouSassol

No dev help at all?

185 205
  • 29 May '19
 Roag

Have you tried disabling cloth and turning off ragdolls? Both these settings have been known to cause crashes.

8 2
  • 29 May '19
 LouSassol

I have turned off ragdolls and cloth. Neither have helped. Thanks for your attempt though! Anyone else?

12 0
  • 30 May '19
 ʝℒyear87

I have the exact same issue my friend. though mine just cuts to a disconnected indicator and I get sent back to the main menue. oftentimes it tells me its due to packetloss. My screen freezes up to 1fps, audio continues but lags horribly, and this continues for about 10-20 seconds before one of 3 things happens, the game either continues back to normal as if nothing is wrong, kicks me straight to the main menu, or the lag stops everything runs as if everyone is only pressing w on their keyboard and continues at normal speed until the game finally returns me to the main menue about 15 seconds after it shows a 'disconnected' indicator.

8 2
  • 30 May '19
 LouSassol

Not sure if these helps but these appear to be the crash logs. However the notepad file claims it hasnt been updated since 5-19-19, which is odd, since I crash every day.

Hopefully someone can decipher this and help me enjoy this badass game.

[2019.05.20-01.38.33:063][715]LogGameState: Match State Changed from WaitingToStart to InProgress
[2019.05.20-01.49.59:984][924]LogSlate: FSceneViewport::OnFocusLost() reason 0
[2019.05.20-01.50.01:269][ 1]LogMordhauGameInstance: Matchmaking: Started search
[2019.05.20-01.50.01:469][ 13]LogMordhauGameInstance: Verbose: OnLobbyDataUpdate LobbyID: 109775240994581915, MemberID: 109775240994581915, bWasSuccessful: 1
[2019.05.20-01.50.01:469][ 13]LogMordhauGameInstance: Verbose: UpdateParty bSendProfile: 0, bSentProfile: 0, IsBound: 1
[2019.05.20-01.50.01:481][ 14]LogOnline: Warning: Mordhau: Unknown or unsupported data type from Steam key data PartyState Searching
[2019.05.20-01.50.02:606][ 53]LogD3D11RHI: Timed out while waiting for GPU to catch up. (0.5 s)
[2019.05.20-01.50.03:107][ 54]LogD3D11RHI: Timed out while waiting for GPU to catch up. (0.5 s)
[2019.05.20-01.50.03:603][ 54]LogD3D11RHI: Error: Result failed
at C:\Program Files\UnrealEngine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:304
with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DEVICE_RESET

8 2
  • 1 Jun '19
 LouSassol

Just tried restoring my PC back 2 weeks before the crashes started. Made it through a game and a half, same crash.

I installed an older version of my graphics drivers... game crashes.

40 69
  • 1 Jun '19
 geach3d — Art

Hi, can you provide pastebins of your log/s? They are here. C:Users:YourName:AppData:Local:Mordhau:Saved:Logs/Crashes

You can provide us with the Mordhau.txt file in logs, or the latest from the crash folders.

From your snippet you posted, there is no error, the GPU just times out. Maybe other logs will have something more.

20 4
  • 1 Jun '19
 Korvinatus

I have unreal engine 4 crash report with debuging issuie

8 2
  • 6 Jun '19
 LouSassol

@geach3d said:
Hi, can you provide pastebins of your log/s? They are here. C:Users:YourName:AppData:Local:Mordhau:Saved:Logs/Crashes

You can provide us with the Mordhau.txt file in logs, or the latest from the crash folders.

From your snippet you posted, there is no error, the GPU just times out. Maybe other logs will have something more.

Thank you! It seems I may be having a network issue? This could make sense, since Overwatch was randomly losing connection on me a few weeks ago. I had the cable company come out and he sad I had some bad lines, so he replaced them. Maybe its still an issue?

[2019.06.01-01.19.30:975][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:976][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:977][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145
[2019.06.01-01.19.30:977][897]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: UIpNetConnection::LowLevelSend: Socket->SendTo failed with error 23 (). [UNetConnection] RemoteAddr: 147.135.5.119:7783, Name: IpConnection_2, Driver: GameNetDriver IpNetDriver_2, IsServer: NO, PC: BP_FrontlinePlayerController_C_0, Owner: BP_FrontlinePlayerController_C_0, UniqueId: MordhauOnlineSubsystem:76561197967806145

1 0

i have the same issue. anyone know why it happens? is there any solution?