Mordhau

Official server improvements being rolled out

2 0
  • 3 May
 ODA117

italicised text> @ODA117 said:

Hi! Just a quick but an important question. After 8 hours of gameplay I logged off for a bit and then when I came back the game couldn't find the .exe file. Steam is currently complaining that there is an update required, even though I have the latest version.
I've included some pics of the problems and the files below.
At the moment I can not even backup the files because of the update requirment. I've also verified the integrity of of the game files and it says that they've been succesfully validated, although the disk usage is none for some reason.
Any and all help would be great, thanks.
Mordhau error2.PNG

Mordhau files.PNG
I've got a hunch that there should be a .exe file right around here.

Mordhau error3.PNG

Problem solved. For future notice for other users that may experience the same issue: check your Avast quarantines. The .exe file is most likely located there. Just remove it from there and add it to the exceptions list. (Might be obvious, but I was a dumbass for a couple of hours XD)

25 18
  • 4 May
 Krtex

@Sektor said:

@marox said:

@Sektor said:
Lag is definitely better, but ping continues to be a big issue. We did a group yesterday with some people from Greece and Cyprus and we continue to play in all servers with more than 90 ping when the servers have over 30 people. Is there something we can do for this? For south european zone in general, the ping is extremely high. This only happens on Mordhau, I have asked others aswell and it is the same for them.

In other games, which server locations work for your region?

Specific locations are not known to me, but I can tell you countries at least. German servers usually end up with 60 ping for me. France servers 60-65. Specifically I played mount and blade last week on a 200-man server (located in Germany) and had 62 ping maximum with 150 people on it. I have posted before the servers and games that I tested (1-2 weeks before Mordhau release) and I quote:

''Mount and Blade - Mount and Siege server located in Germany, 200 slot server. It had about 160 people on. 63 ping
Mercenaries mod server (mount and blade) central europe - 100 slot server, 50 people. 62 ping
Battlefield 1 - official Frankfurt server, 64 players slot - full server, 59 ping
Overwatch - Official EU - 54 ping
CSGO competitive matchmaking on a friend's account (EU) - 48 ping''

bolded text

All of these tests were done because of the strange pings I get in Mordhau. I thought it might be me in the end, but apparently all greek players play on the range of 80-100, and Cyprus players have it the worst, playing with 120 red ping constantly. All of the people I asked said the same thing, Mordhau is the only game that this happens.

I think its selfish to ask for specific south european servers considering the fact that you are a small company and not Steam that can afford servers everywhere, but I dont think that is a solution. The problem clearly only happens in Mordhau so it has to be either a server provider issue or a netcode/networking issue. Regardless, the game is pretty unplayable if you want to improve. I mean, we can play it, but obviously the hits that go through parries despite correct aiming is there, also the clunkiness that ping brings is very evident.

I played with a dude from Cyprus before a few minutes who port forwarded Mordhau ports aswell, he still gets 120 ping which is a 40-50 number higher than his normal in other games.

I understand that your resources are limited and you have a 9-man power, but if you could look at it, it would be great. Its really hard to enjoy frontlines at the moment and most of the official servers for us down here.

Lastly, I think the issue is with your server provider because the jumps in ping depending on server population is what changes the most. With 30 people in a frontline server, I get 75 ping. With 48 people, I get about 88. With 64, I get 96 with jumps to 110. The servers are being overloaded with traffic they cannot keep while being stable. Someone who plays normally with 20 ping will play with 40-50 on a 64p server while full. While 50 ping is ok, after 60 the changes are very crucial and affecting. For me 60 ping is normal and I can enjoy the game. With 90, I cannot, at all. At least not if I want to be somewhat competitive in the match. Which explains how a server from mount and blade can keep me with 60 ping with twice the people your servers have while my latency suffers in Mordhau. The problem is the server capacity and what the server can do, if its not networking/netcode.

I don't know how others in Czech Republic (Prague) fare, but i saw a guy swearing in chat in Czech, who had normal ping, while i haven't been able to get below 90 ping. For example in chivalry i get like 40-60 ping in DE and other EU servers, so i get the feeling that the issue might be at least partly on the client side. Could it be something about NAT type or something? Or Avast, i also had the issue when Avast just decided to delete Mordhau.exe like somebody here said

101 170
  • 4 May
 Sektor

I have OPEN nat type, not by ports but by default. I thought initially might be a NAT problem, but logged in Black ops 4 and Destiny 2 to check it out. Both games show NAT open. It's not NAT. I am 90% certain it's server hardware issue or in general a problem on their part. We will see what Marox says.

6 3
  • 4 May
 GhoulDroid

You're doing god's work!

1 1

can you fix the servers so they dont tell me every game is full? even when it is 26/48?

9 2
  • 4 May
 Patrix87

@Frostyefd22f1daba34867 said:
can you fix the servers so they dont tell me every game is full? even when it is 26/48?

This is because the game is starting and when you refreshed not everyone joined the new map yet.

1 0
  • 4 May
 Primo

Keep on the good work, guys! Lets push it!

3 6
  • 4 May
 Factor

Thank you for making Morhau, great game. I'm having a bit of an issue with lag. I'll join a server with a ping around 80-100. After playing a few rounds my ping will go up to about 400 and just stay there. Everyone else's ping stays the same. If I restart the game, my ping is back down to 80-100. Seems to happen no matter which server I join. Thanks again for making this great game, please let me know if you can help me with my problem.

19 3
  • 4 May
 xFloshi

Devs amazing work, best game I've ever played hands down. I will stick with you till the end! Updates keep improving the game I can now earn gold! :) Keep up the amazing work! Good luck everyone.

6 1

@Sektor said:

@marox said:

@Sektor said:
Lag is definitely better, but ping continues to be a big issue. We did a group yesterday with some people from Greece and Cyprus and we continue to play in all servers with more than 90 ping when the servers have over 30 people. Is there something we can do for this? For south european zone in general, the ping is extremely high. This only happens on Mordhau, I have asked others aswell and it is the same for them.

In other games, which server locations work for your region?

Specific locations are not known to me, but I can tell you countries at least. German servers usually end up with 60 ping for me. France servers 60-65. Specifically I played mount and blade last week on a 200-man server (located in Germany) and had 62 ping maximum with 150 people on it. I have posted before the servers and games that I tested (1-2 weeks before Mordhau release) and I quote:

''Mount and Blade - Mount and Siege server located in Germany, 200 slot server. It had about 160 people on. 63 ping
Mercenaries mod server (mount and blade) central europe - 100 slot server, 50 people. 62 ping
Battlefield 1 - official Frankfurt server, 64 players slot - full server, 59 ping
Overwatch - Official EU - 54 ping
CSGO competitive matchmaking on a friend's account (EU) - 48 ping''

bolded text

All of these tests were done because of the strange pings I get in Mordhau. I thought it might be me in the end, but apparently all greek players play on the range of 80-100, and Cyprus players have it the worst, playing with 120 red ping constantly. All of the people I asked said the same thing, Mordhau is the only game that this happens.

I think its selfish to ask for specific south european servers considering the fact that you are a small company and not Steam that can afford servers everywhere, but I dont think that is a solution. The problem clearly only happens in Mordhau so it has to be either a server provider issue or a netcode/networking issue. Regardless, the game is pretty unplayable if you want to improve. I mean, we can play it, but obviously the hits that go through parries despite correct aiming is there, also the clunkiness that ping brings is very evident.

I played with a dude from Cyprus before a few minutes who port forwarded Mordhau ports aswell, he still gets 120 ping which is a 40-50 number higher than his normal in other games.

I understand that your resources are limited and you have a 9-man power, but if you could look at it, it would be great. Its really hard to enjoy frontlines at the moment and most of the official servers for us down here.

Lastly, I think the issue is with your server provider because the jumps in ping depending on server population is what changes the most. With 30 people in a frontline server, I get 75 ping. With 48 people, I get about 88. With 64, I get 96 with jumps to 110. The servers are being overloaded with traffic they cannot keep while being stable. Someone who plays normally with 20 ping will play with 40-50 on a 64p server while full. While 50 ping is ok, after 60 the changes are very crucial and affecting. For me 60 ping is normal and I can enjoy the game. With 90, I cannot, at all. At least not if I want to be somewhat competitive in the match. Which explains how a server from mount and blade can keep me with 60 ping with twice the people your servers have while my latency suffers in Mordhau. The problem is the server capacity and what the server can do, if its not networking/netcode.

Hi, I just wanted to say this is not just happening for Euro servers. I have this exact issue and I live in Eastern US. My friends who have the exact same internet provider and speed as me will join a server and have 40-70 ping. I join and have 90-150. It is only with Mordhau.Ping in Chivalry and every other steam game is fine. Have seen multiple people from multiple areas of the world posting with this exact same issue. If anyone knows a fix please let me know.

985 6954
  • 9 May
 marox — Project Lead

This topic has been closed.